Configuring Inventory Alerts in GWMS

Last updated: 2026-05-29

1. Scenario

Inventory Alerts are used to monitor inventory quantity changes. Customers can configure rules at 4 levels: global, warehouse, SKU, and SKU + warehouse. When inventory reaches the configured threshold, the system shows reminder information in Smart Reminder on the home page and in the top-right Message center.

This article applies to two common scenarios:

• Add, edit, delete, import, or export inventory alert rules.
• Return to the home page to review or close triggered inventory alerts.

2. Instructions

Prerequisites

Before you start, confirm the following:

1. You can access GWMS-Warehouse Operations-Inventory Alert.
2. The target warehouses and SKUs already exist in the system.
3. You have confirmed which alert type, alert condition, and threshold should be used.

2.1 Open the Inventory Alert page

Menu path: GWMS-Warehouse Operations-Inventory Alert

1. In the left navigation, expand Warehouse Operations.
2. Click Inventory Alert.
3. After the page opens, review the filters, rule list, and the 4 configuration tabs.

2.2 Search existing rules

1. Enter one or more filters such as Rule Name, Alert Type, Warehouse, or SKU.
2. Click Search.
3. The rule list refreshes based on the current filter conditions.

2.3 Switch between configuration levels

The page provides 4 configuration levels:

1. Global Configuration: applies to all warehouses and all SKUs.
2. Warehouse Configuration: applies to inventory rules for a specified warehouse.
3. SKU Configuration: applies to a specified SKU across warehouses.
4. SKU Warehouse Configuration: applies to a specified SKU in a specified warehouse.

Choose the tab that matches the monitoring scope before you add or edit a rule.

2.4 Add a new inventory alert rule

1. Open the target configuration tab.
2. Click Add.
3. In the dialog, enter Rule Name.
4. Select Alert Type and Alert Condition.
5. Enter the Alert Threshold.
6. Click Confirm to save.

System result:

• The new rule is created under the current configuration level.

2.5 Edit an existing inventory alert rule

1. Find the target rule in the list.
2. Click Edit in the Actions column.
3. Update the rule name, alert type, alert condition, or threshold.
4. Click Confirm to save the change.

System result:

• The rule is updated with the new settings after you save it.

2.6 Delete a rule that is no longer needed

1. Find the target rule in the list.
2. Click Delete in the Actions column.
3. In the system prompt, confirm the deletion.

System result:

• The current rule is removed after confirmation.

2.7 Import inventory alert rules

1. Click Import.
2. In the import dialog, click Download Template.
3. Prepare the file based on the template and upload it.
4. Click Confirm to submit the import.

The current page shows support for xls and xlsx files.

2.8 Export inventory alert rules

1. Switch to the required configuration tab or apply filters first.
2. Click Export.
3. The system exports rules based on the current page scope.

2.9 Return to the home page to view inventory alerts

1. Return to the system home page.
2. Check the triggered alert in the Smart Reminder area.
3. If you need to review alert records in more detail, click the top-right Message entry.
4. In the drop-down panel, switch to the Message tab.
5. Click Inventory Alert Notification.
6. Review the alert record and the detail dialog.

System result:

• Rule changes do not appear on the home page immediately.
• After you add, edit, or delete a rule, wait about 30 minutes before checking the updated home-page reminder result.

2.10 Close a home-page inventory alert

1. In Smart Reminder, find the inventory alert that has already been handled.
2. Click Close on the right side of the reminder card.

System result:

• The current reminder is closed in the current view.
• Closing the reminder does not delete the rule in GWMS-Warehouse Operations-Inventory Alert.

3. Additional Notes

3.1 How to choose the right configuration level

• Global Configuration: best for monitoring all inventory with one shared rule.
• Warehouse Configuration: best for monitoring one warehouse.
• SKU Configuration: best for monitoring one SKU across warehouses.
• SKU Warehouse Configuration: best for monitoring one SKU in one warehouse.

If you only need to monitor a specific SKU in a specific warehouse, use SKU Warehouse Configuration.

3.2 Rule changes do not take effect immediately

Inventory alert rules are not applied in real time.

• After you add a rule, the home page does not refresh instantly.
• After you edit a rule, the home page does not immediately use the new threshold.
• After you delete a rule, the reminder result on the home page does not disappear immediately.

Wait about 30 minutes after a rule change, then return to the home page and check the updated alert result.

3.3 The reminder record and the rule are different objects

• The GWMS-Warehouse Operations-Inventory Alert page is used to maintain rules.
• Smart Reminder and Message show triggered reminder records.
• Closing a reminder record does not delete the rule itself.

4. FAQ

Q1: Why doesn't the home page show a new inventory alert right after I create a rule?

A1: Inventory alert rules do not take effect immediately. After you add, edit, or delete a rule, wait about 30 minutes before checking the updated result on the home page.

Q2: If I close the reminder on the home page, will the inventory alert rule also be deleted?

A2: No. Closing the reminder only removes the current reminder record from the current view. To check whether the rule still exists, go back to GWMS-Warehouse Operations-Inventory Alert.

Q3: Why does the home page still show the old reminder after I edit or delete a rule?

A3: The home-page reminder is not refreshed immediately after a rule change. First confirm that the rule has been saved, then wait about 30 minutes and check the home page or the message center again.

Q4: Which configuration level should I use if I only want to monitor one SKU in one warehouse?

A4: Use SKU Warehouse Configuration. This level only applies to the specified SKU in the specified warehouse.