Manage Your User Center Profile

Last updated: 2026-08-06

1. Scenario

Personal Center displays information for the current account, lets you update basic profile fields, and lists devices that have signed in to the account.

Use this guide when:

• The nickname, phone number, email address, or gender must be updated.
• You need to check the account's department, role, or creation date.
• An unexpected device must be removed so that it must verify again at the next sign-in.

2. Instructions

Prerequisites

1. You are signed in to the account whose profile or devices must be managed.
2. A valid phone number and email address are available before updating the profile.
3. Before removing a device, confirm that it is not a device that should remain signed in.

2.1 Open Personal Center

Menu path: GWMS-Upper-right avatar-Personal Center

1. Click the account name or avatar in the upper-right corner.
2. Click Personal Center.

Figure legend:

1. Account name and avatar: opens the account menu.
2. Personal Center: opens the profile page.

2.2 Review the account information

The left-side Personal Information card shows:

• User name
• Phone number
• User Email
• Department
• Role
• Creation Date

The right side provides the Basic Information, Change Password, and Online Devices tabs.

Figure legend:

1. Personal Information: displays account, department, role, and creation information.
2. Tabs: switch between basic information, password, and online devices.
3. Basic information fields: update nickname, phone number, email, and gender.
4. Save and Close: save profile changes or close the page.

If the department or role is incorrect, contact your administrator or implementation contact. These fields are displayed on this page but cannot be edited here.

2.3 Update basic information

In the Basic Information tab, update any of the following fields:

• User nickname
• Phone number
• Email
• Gender

Click Save. When the update succeeds, the system displays Modified successfully.

Result: the saved nickname, phone number, email, and gender are used as the current profile information.

2.4 Review and remove online devices

Open the Online Devices tab. The list shows:

• Device Type
• Host
• Login Location
• Operating System
• Browser
• Login Time

To require one device to verify again, click the delete action in that row. The system warns that sign-in on the device will require verification after deletion. Confirm the message; the system displays Deleted successfully and refreshes the page.

Figure legend:

1. Online Devices: opens the device list.
2. Device list: shows the host, location, operating system, browser, and sign-in time.
3. Delete action: removes the selected device record and requires that device to verify again.

Result: the removed device must complete verification before it can sign in again. Other device records remain unchanged.

3. Notes

3.1 Basic information rules

• User nickname is required.
• Phone number is required and must contain 11 digits.
• Email is required and must use a valid email format.

3.2 Department and role are read-only here

Personal Center updates the current profile only. Department and role changes must be handled by an administrator or implementation contact.

3.3 Close does not save changes

Clicking Close on Basic Information or Change Password closes Personal Center and discards values that have not been saved.

4. FAQ

Q1: Why did my department and role not change after I updated my phone number and email?

A1: Department and role are display-only in Personal Center. Contact your administrator or implementation contact when either value must be changed.

Q2: What happens after I remove an online device?

A2: The removed device must complete verification before signing in again. The account is not deleted, and other devices remain signed in.

Q3: Why can't I save Basic Information?

A3: Check that User nickname, Phone number, and Email are not empty. The phone number must contain 11 digits, and the email address must use a valid format.