Authorize Ecommerce Stores in GWMS

Updated: 2026-05-28

1. Scenario

Platform authorization connects an ecommerce store to GWMS. After authorization is completed, GWMS can identify the store and sync orders, products, or inventory information based on the data returned by the platform. The store authorization record is also used when users process platform orders, dispatch orders to the warehouse, and check order sync logs.

Platform authorization only establishes the connection. It does not mean that platform orders have already been dispatched to the warehouse. After orders are synced to GWMS, users still need to review the platform orders, SKU mappings, and warehouse dispatch result in GWMS-Ecommerce Platform Integration-Platform Orders.

Typical users:

• Customer administrators
• Store operators
• Business users responsible for ecommerce fulfillment

Use this guide when:

1. You are connecting a store to GWMS for the first time.
2. Store authorization has expired and needs to be renewed.
3. Platform tokens, permission scopes, or store administrator accounts have changed.
4. The store is already active on the platform and paid unshipped orders need to be synced to GWMS for fulfillment.

Do not use this guide when:

1. You only want to rename the store display name. Use 【Edit】 in the list instead of reauthorizing.
2. The store has already been disabled and will not continue syncing.

2. Operation Guide

Prerequisites

Confirm the following before starting:

1. Your account can access GWMS-Ecommerce Platform Integration-Platform Authorization.
2. The platform administrator account is ready and has permission to install apps, authorize third-party systems, or generate credentials.
3. If the platform account uses SMS, email, or identity verification, prepare the verification method before starting.
4. Your browser allows pop-ups or new tabs. Otherwise, the platform authorization page may not open after you click 【Go to Authorization】.
5. The 【Store Name】 must be unique within the same platform. Use a name that helps users identify the store, site, or business group in GWMS.

Authorization flow

Most platform authorization flows follow these steps:

1. Add a store authorization record in GWMS and fill in the store name and platform-specific fields.
2. Click 【Go to Authorization】. GWMS opens the third-party platform sign-in page or authorization confirmation page.
3. Sign in to the third-party platform with the store primary account or an account that has authorization permission.
4. Confirm the authorization scope on the third-party platform.
5. Return to the GWMS platform authorization list and check the store record, authorization status, and authorization time.
6. Open Platform Orders or Order Sync Log to check the follow-up order sync result.

2.1 Open Platform Authorization

Menu path: GWMS-Ecommerce Platform Integration-Platform Authorization

1. Open the page and review existing stores if needed.
2. You can filter by 【Store Name】, 【Platform】, 【Store Status】, and 【Authorization Status】.
3. Click 【Add Authorization】.
4. Select a platform, then fill in 【Store Name】 and the fields required on the page.

The list shows fields such as 【Platform】, 【Store Name】, 【Country/Region】, 【Store Status】, 【Authorization Status】, and 【Authorization Time】.

Field notes:

1. 【Platform】: select the ecommerce platform to connect. Different platforms show different required fields.
2. 【Store Name】: the display name used inside GWMS. It does not have to be exactly the same as the platform store name, but it should clearly identify the store or site.
3. 【Country/Region】: identifies the store site or marketplace. Some platforms fill this automatically, while others require selection on the authorization page.
4. 【Go to Authorization】: opens the third-party platform page. Do not close that page until the platform shows authorization success or redirects back to GWMS.

2.2 Shopify authorization

Before operation: the store has not yet been connected to GWMS.

1. In the add authorization dialog, choose 【Shopify】.
2. Enter 【Store Name】.
3. In 【Subdomain】, enter only the xxxxx part. The page automatically completes it as https://xxxxx.myshopify.com.
4. Click 【Go to Authorization】.

5. GWMS opens the Shopify login page. Sign in with an account that can install apps.

6. On the app authorization page, click 【Install】 to complete the authorization.

7. Return to GWMS, confirm that the store record has been created in the list, and check whether 【Authorization Status】 is normal.

After authorization, check Shopify order sync results in GWMS-Ecommerce Platform Integration-Platform Orders or GWMS-Ecommerce Platform Integration-Order Sync Log.

2.3 Amazon authorization

Before operation: the Amazon seller account is ready.

1. In the add authorization dialog, choose 【Amazon】.
2. Enter 【Store Name】.
3. The page fills 【Country/Region】 according to platform rules. No extra manual field entry is required if no additional field is shown.
4. Click 【Go to Authorization】.

5. On the Amazon sign-in page, enter the account information and continue. Confirm that the current account is the store account for this authorization. If it is not, switch accounts before you continue.

6. After you sign in successfully, confirm the authorization on the next page.

7. Return to GWMS and confirm that the authorization status is normal.

If Amazon indicates that the account region or store permission does not match, switch to the correct seller account on the Amazon page and then click 【Go to Authorization】 in GWMS again.

2.4 Amazon VC authorization

Before operation: the Amazon Vendor Central account is ready.

1. In the add authorization dialog, choose 【Amazon VC】.
2. Enter 【Store Name】.
3. Select the required 【Order Mode】 values on the page. The current page supports PO and DF.
4. Click 【Go to Authorization】.

5. On the Amazon sign-in page, enter the account information and continue. Confirm that the current account is the store account for this authorization. If it is not, switch accounts before you continue.

6. After you sign in successfully, confirm the authorization on the next page.

7. Return to GWMS, confirm that the store appears in the authorization list, and check whether the selected 【Order Mode】 matches the current business process.

2.5 TikTok authorization

Before operation: the TikTok Shop administrator account is ready.

1. In the add authorization dialog, choose 【TikTok】.
2. Enter 【Store Name】.
3. Confirm any site-related information shown on the page and click 【Go to Authorization】.

4. When the TikTok authorization page opens, expand the correct seller account type first, choose the store country or region, and then click 【Next】.

5. After the TikTok seller entry page opens, click 【Log in】 if the store already has a seller account.

6. On the TikTok login page, sign in with the store primary account by phone number or email and password. If the browser is already signed in to the store account, the page moves directly to the next authorization step.

7. After you sign in, continue the authorization by following the page prompts.

8. Return to GWMS and confirm that the store authorization record has been created.

TikTok requires users to select the store country or region before sign-in and authorization confirmation. If the page does not move to the authorization confirmation step after sign-in, confirm that the signed-in account belongs to the selected TikTok Shop country or region.

2.6 Temu authorization

Before operation: the Temu store administrator account is ready.

1. In the add authorization dialog, choose 【Temu】 and click 【Go to Authorization】.
2. GWMS opens the Temu authorization consent page.
3. Enter 【Store Name】 and 【Store Code】 on that page.
4. Agree to the authorization terms and click 【Agree and Complete Authorization】.
5. Return to GWMS and confirm that the store record has been created.

Temu no longer uses the older manual access_token paste workflow. Use the current consent-page flow instead.

A real screenshot of the Temu authorization consent page is still missing and needs manual supplementation.

2.7 eBay authorization

Before operation: the eBay store account is ready.

1. In the add authorization dialog, choose 【eBay】.
2. Enter 【Store Name】.
3. Click 【Go to Authorization】.

4. When the eBay sign-in page opens, sign in with the store account.

5. After the authorization confirmation page opens, follow the prompts to complete the authorization. If the browser shows a security verification page first, complete that verification and continue to the next step.

6. Return to GWMS and confirm that the authorization succeeded.

During eBay authorization, the browser may show account security verification or a secondary confirmation page. Complete the verification and continue authorization. You do not need to add the store again in GWMS.

2.8 Wayfair authorization

Before operation: Wayfair credentials have been prepared in Wayfair Partner Home.

1. In the add authorization dialog, choose 【Wayfair】.
2. Enter 【Store Name】 and the required credentials such as 【Client ID】 and 【Client Secret】.
3. Click 【Go to Authorization】.
4. After validation succeeds, return to the GWMS list and confirm that the store record has been created.

Wayfair currently uses a credential-based authorization flow. Make sure the credentials belong to the target store.

A real screenshot of the Wayfair authorization page is still missing and needs manual supplementation.

2.9 Walmart authorization

Before operation: Walmart credentials have been prepared in Walmart Seller Center.

1. In the add authorization dialog, choose 【Walmart】.
2. Enter 【Store Name】 and the required credentials such as 【Client ID】 and 【Client Secret】.
3. Click 【Go to Authorization】.
4. After validation succeeds, return to the GWMS list and confirm that the store record has been created.

If the page does not jump to a third-party site and instead returns directly to the list, use the GWMS result message as the final confirmation.

A real screenshot of the Walmart authorization page is still missing and needs manual supplementation.

2.10 Check the authorization result and continue store maintenance

After the third-party platform authorization is completed, return to GWMS-Ecommerce Platform Integration-Platform Authorization and review the result.

Check the result in this order:

1. Refresh the list and confirm that the store record has been created.
2. Confirm that 【Authorization Status】 is normal.
3. Confirm that 【Authorization Time】 has been updated to the latest operation time.
4. If the page shows 【Refresh Token】 or 【Update Authorization】, choose the next step based on the current status.

In the normal case, once the store record is created, GWMS starts the follow-up sync process. If you need to continue with order syncing, go to GWMS-Ecommerce Platform Integration-Platform Orders or GWMS-Ecommerce Platform Integration-Order Sync Log.

If the store record has been created but orders do not appear in Platform Orders for a long time, open GWMS-Ecommerce Platform Integration-Order Sync Log and check whether there are failed records by store, platform, and sync time.

3. Notes

3.1 List fields and statuses

• 【Store Status】: controls whether the store remains active for syncing. The list supports 【Enable】 and 【Disable】.
• 【Authorization Status】: indicates whether the current authorization is healthy. If it becomes abnormal, check whether you should use 【Refresh Token】 or 【Update Authorization】.
• 【Authorization Time】: shows the latest completed authorization time.
• 【Country/Region】: identifies the store site or market. Some platforms fill it automatically, while others require manual selection.

3.2 List actions

• 【Update Authorization】: use this when the platform requires reauthorization, authorization scope changes, or the administrator account changes.
• 【Refresh Token】: use this when a token is close to expiry or authorization status becomes abnormal. If GWMS returns "Please update authorization", run the full authorization flow again.
• 【Edit】: currently used mainly to change the store name and does not start a new authorization flow.
• 【Delete】: removes the current authorization record from the list.

3.3 Naming and sync rules

1. The same platform cannot have duplicate 【Store Name】 values.
2. After authorization succeeds, GWMS starts the follow-up asynchronous sync process.
3. If a store has already been authorized but no data appears for a long time, check GWMS-Ecommerce Platform Integration-Order Sync Log.
4. If you only need to change the display name, use 【Edit】 instead of creating another authorization record for the same store.

4. FAQ

Q1: How long does it take before I can see orders or store data in GWMS after authorization?

A1: After authorization succeeds, GWMS starts the follow-up sync process. The actual timing depends on the platform response and the sync process. Check GWMS-Ecommerce Platform Integration-Order Sync Log when needed.

Q2: When authorization status becomes abnormal, should I click 【Refresh Token】 or 【Update Authorization】 first?

A2: Try 【Refresh Token】 first. If GWMS still indicates that reauthorization is required, or if the platform-side authorization information has changed, use 【Update Authorization】 to complete the full authorization flow again.

Q3: Can I authorize multiple stores under the same platform?

A3: Yes. However, the 【Store Name】 must be unique within the same platform. Confirm that no store with the same name already exists before adding a new one.

Q4: What is the difference between disabling a store and deleting a store?

A4: Disabling keeps the authorization record but stops using the store for later sync operations. Deleting removes the current authorization record from the list. If you still need the record for later reference, disable it instead of deleting it.

Q5: I clicked 【Go to Authorization】, but no third-party platform page opened. What should I check?

A5: Check whether your browser blocked the new window or new tab first, and confirm that pop-ups are allowed. If the browser blocked the page, allow the pop-up and click 【Go to Authorization】 again. If the page still does not open, confirm that the current account has permission to authorize that platform.

Q6: The third-party platform already showed authorization success, but the GWMS list still shows an abnormal status. What should I do?

A6: Refresh GWMS-Ecommerce Platform Integration-Platform Authorization first and check whether 【Authorization Time】 has already been updated. If the time has been updated but 【Authorization Status】 is still abnormal, click 【Refresh Token】 first. If GWMS still asks for reauthorization, use 【Update Authorization】 and run the full authorization flow again.