View Inbound Receiving Records in GWMS

1. Scenario

Receiving records are used to review each receiving submission for inbound goods. Use this page to:

• Check how many receiving transactions an inbound order has.
• Query actual received quantity and exception information by SKU.
• Review received boxes and box-level exception notes.
• Continue to putaway from a receiving transaction.
• Export receiving records for internal review, customer communication, or billing checks.

This guide is for warehouse operators, warehouse supervisors, and customer service staff who need to review inbound receiving results.

2. Steps

Prerequisites

• Your account can access GWMS-Inbound Management-Receiving Records.
• Your account has receiving record query permission.
• Export requires receiving record export permission.
• The inbound order has at least one submitted receiving transaction.

2.1 Open Receiving Records

Go to GWMS-Inbound Management-Receiving Records.

The top section contains filters. The lower section lists receiving transactions. Each row represents one receiving submission.

2.2 Search receiving records

Use these filters:

• 【Inbound Order No.】: locate a specific inbound forecast.
• 【SKU Code】: find receiving records for a specific SKU.
• 【Owner】: available for super administrators to filter by customer.
• 【Warehouse】: filter by warehouse.
• 【Receiving Time】: filter by receiving submission time.

Click 【Search】 after entering conditions. Click 【Reset】 to clear filters.

2.3 Review the list

Key columns include:

• 【Inbound Order No.】: click to open the receiving page for the order.
• 【Receiving Transaction No.】: click to open the related putaway page.
• 【Owner】: owner code.
• 【Warehouse Name】: warehouse for this receiving transaction.
• 【Received Quantity】: SKU quantity received in this transaction.
• 【Received Boxes】: number of boxes received in this transaction.
• 【Receiver】: user who submitted receiving.
• 【Receiving Time】: submission time.

2.4 View SKU receiving details

Click the number under 【Received Quantity】. GWMS opens SKU-level receiving details, including:

• SKU name
• SKU code
• GSKU
• Total received quantity
• Exception quantity
• Exception information
• Last receiving time
• Last operator

If exception quantity is greater than 0, check the exception information and compare it with the physical receiving notes.

2.5 View box receiving details

Click the number under 【Received Boxes】. GWMS opens box-level details, including:

• Box number
• Received SKU count
• Exception quantity
• Exception information
• Receiving time
• Operator

Box-level details are useful for investigating missing goods, damage, mixed cartons, duplicate boxes, or unexpected box numbers.

2.6 Export receiving records

Click 【Export】 to export records based on the current filters.

Before export, confirm that the filter conditions match the review scope.

3. Notes

3.1 Receiving Records vs Inbound Forecast

• Inbound Forecast is order-based. Use it to check order status, forecast quantity, receiving progress, and putaway progress.
• Receiving Records is transaction-based. Use it to trace who received what, when, and with which exceptions.

3.2 Relationship with putaway

The 【Receiving Transaction No.】 can open the related putaway page. When goods are received and put away in batches, entering putaway from the receiving transaction helps avoid mixing different receiving batches.

3.3 Exception handling

Receiving records show submitted exception results. If an exception requires customer confirmation, fee adjustment, inventory correction, or order closure, follow the warehouse exception SOP and use the inbound exception handling guide.

4. FAQ

Q1: Why can't I find an inbound order in Receiving Records?

A1: Confirm that the inbound order has already been received. Orders still in 【Pending Inbound】 without receiving submissions do not have receiving records.

Q2: Why does clicking the receiving transaction open putaway?

A2: A receiving transaction represents goods that have already been received. GWMS lets operators continue putaway from that transaction.

Q3: Does exception quantity automatically close the inbound order?

A3: No. Exception quantity only records receiving differences. Whether to continue receiving, mark fully received, or force close the order requires manual judgment.

Q4: Why does exported data not match what I expected?

A4: Check the filters before export. Export usually follows the current query conditions, not only the current page.

Updated: 2026-06-01