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Understand GWMS SKU Review Rules ​

Last updated: 2026-05-20

1. Scenario ​

SKU review is a customer-level control rule for product data. By default, after a customer creates or imports SKUs, GWMS creates the records directly in Enabled status. The warehouse can then use those SKUs in later inbound, inventory, and outbound operations.

If a specific customer requires the warehouse to confirm product data before SKUs can be used, enable Product Review in the customer profile. After it is enabled, SKUs newly created or imported by that customer enter Pending status and must be reviewed by the warehouse before use.

Use this guide when:

  • The warehouse or implementation team needs to confirm whether a customer's SKUs require review.
  • Product Review has been enabled for a customer, and the customer's submitted SKUs are in Pending status.
  • The warehouse needs to confirm SKU codes, package dimensions, or basic product information before receiving goods.

This guide does not apply when:

  • Product Review is not enabled for the customer. In this case, newly created SKUs default to Enabled and do not need review.
  • The SKU is already in Enabled or Disabled status.

2. Steps ​

Prerequisites ​

Confirm the following before starting:

  1. Permissions: Your account can access GWMS-Customer Management-Customer List and GWMS-Product Management-SKU.
  2. Data: The target customer and target SKU have already been created in GWMS.
  3. Business rule: If review needs to be enabled, the warehouse or implementation team has confirmed that this customer's product data requires manual review.

2.1 Check whether Product Review is enabled for the customer ​

Menu path: GWMS-Customer Management-Customer List

  1. Go to GWMS-Customer Management-Customer List.
  2. Locate the target customer by Customer Code, Customer Name, or other filters.
  3. Click Edit in the customer list operation column.
  4. In the Edit Customer Profile window, check the Product Review switch.
  5. If this customer's future SKUs must enter the pending review flow, switch Product Review to Review, then click Confirm.

System result:

  • When Product Review is Exempt, SKUs created or imported by this customer default to Enabled status.
  • When Product Review is Review, SKUs newly created or imported by this customer enter Pending status.

Product Review switch in customer profile

2.2 When review is not enabled, confirm the SKU is enabled ​

Menu path: GWMS-Product Management-SKU

  1. Go to GWMS-Product Management-SKU.
  2. Search for the target SKU by SKU, GSKU, Customer, or Created Time.
  3. Locate the target record and check Status.
  4. If the status is Enabled, the SKU can be used in later operations.

System result:

  • For customers without Product Review enabled, newly created or imported SKUs do not need the Review action.
  • When the SKU status is Enabled, it can continue to inbound, inventory, or outbound workflows.
  • If no matching data is found, the list is empty.

The image below shows the GWMS-Product Management-SKU page where the warehouse can confirm SKU status:

SKU is enabled when customer review is not enabled

2.3 When review is enabled, process pending SKUs ​

Menu path: GWMS-Product Management-SKU

Only perform this step when Product Review in the customer profile is set to Review.

Before operation: Pending

  1. Go to GWMS-Product Management-SKU.
  2. Select Pending in Status, then click Search.
  3. Select the SKU records that need review.
  4. Click Review above the list.
  5. GWMS displays the confirmation message: Are you sure you want to approve the selected products?
  6. After confirming the selected SKUs are correct, click Confirm.
  7. After review is complete, the list refreshes automatically.

System result:

  • After the review succeeds, GWMS displays Review successful.
  • If no pending record is selected, the Review button remains disabled.
  • Only records in Pending status are updated to available status.

The image below shows SKUs in pending status:

SKU is pending when customer review is enabled

2.4 Check the review result ​

After operation: Enabled

  1. After review succeeds, stay on GWMS-Product Management-SKU.
  2. Search for the target SKU again and confirm that the status has changed from Pending to Enabled.
  3. If the goods need to continue to inbound, putaway, or inventory processing, go to the related business page.

System result:

  • After the status is updated, the target SKU appears with the new status in the list.
  • Reviewed SKUs no longer belong to the pending review scope.

The image below shows the result after SKU review succeeds:

SKU review successful

3. Notes ​

3.1 Default rule ​

  • Product Review in the customer profile defaults to Exempt.
  • For customers set to Exempt, created or imported SKUs are generated directly in Enabled status.
  • Only after Product Review is enabled for a customer will that customer's future SKUs enter Pending status.

3.2 When the Review button is available ​

  • At least one record must be selected on the page.
  • At least one selected record must be in Pending status.
  • If there are no pending records, or only enabled/disabled records are selected, the Review button remains disabled.

3.3 What changes after review ​

  • Review only changes Pending status to Enabled.
  • After review succeeds, these SKUs can continue into later warehouse operations.
  • Review does not complete receiving, putaway, inventory processing, or outbound processing. Continue in the corresponding business page as needed.

3.4 What to check before review ​

  • Whether SKU and GSKU are correct.
  • Whether the customer, product name, and package dimensions match warehouse operation requirements.
  • Whether these SKUs are ready for formal business operations.

If the basic information is unclear, confirm with the customer or implementation team before review.

4. FAQ ​

Q1: Why is the Review button disabled? ​

A1: Check two things first: whether you have selected a record, and whether the selected record is in Pending status. If no pending record is selected, the Review button cannot be clicked. If Product Review is not enabled for the customer, newly created SKUs default to Enabled, so pending records usually will not appear.

Q2: Why does a customer-created SKU show Enabled directly? ​

A2: This is the current default rule. When Product Review in the customer profile is Exempt, created or imported SKUs enter Enabled status directly. If this customer must use review before SKUs can be used, go to GWMS-Customer Management-Customer List, edit the customer profile, and switch Product Review to Review.

Q3: What should I do after SKU review succeeds? ​

A3: Review only means the SKU has changed from Pending to Enabled. If the goods need to enter the warehouse, continue with Inbound Forecast Review, Receiving, and Putaway.

Q4: Why can't I find the SKU that the customer just created? ​

A4: Search again in GWMS-Product Management-SKU by SKU, GSKU, and Created Time, then confirm whether the customer submitted it successfully. If it is still missing, check account permissions and customer data scope. When needed, ask the customer or implementation team for the creation time and SKU code for troubleshooting.