Query and Process Accounts Receivable Bills

Updated: 2026-08-10

1. Scenario

Accounts Receivable is used to review bill results summarized from business charge transactions.

• Query one receivable bill by bill code, warehouse, customer, business serial number, business order number, or billing period.
• Generate receivable bills for one customer and one billing period.
• Review which business transactions are included in one bill.
• Move the bill through reconciliation status, or void a wrong bill.
• Export selected bills.

2. Open the Page

Menu path: GWMS-Business Billing-Accounts Receivable

3. View Bills

Enter the query conditions at the top of the page, then click Search.

Common ways to search:

• Search one bill by Bill Code.
• Search a billing period by Customer and Billing Period.
• Reverse-search a bill from Business Serial Number or Business Order No..

Focus on four items in the list:

• Bill code
• Total amount
• Reconciliation status
• Billing period

4. Generate Bills

1. Click Generate Invoice.
2. The Add Receivable Bill dialog opens.
3. Select Customer.
4. If the bill should be generated only for some warehouses, then select Warehouse.
5. Select Billing Start.
6. Select Billing End.
7. Enter Remark if needed.
8. Click Confirm.

5. View Transaction Details

1. In the bill list, find the target receivable bill.
2. Click the blue Bill Code.
3. The system opens the Transaction Details dialog.
4. Check the bill information and total amount at the top first.
5. Use the business-type cards in the middle to switch between fee categories.
6. Review the related business transactions in the lower list.

6. Review Bills

Review is shown only when the bill status is Unreconciled.

1. In the bill list, find the target bill.
2. Click Review in the Operation column.
3. The system opens a confirmation dialog.
4. Click Confirm.

After confirmation, the bill moves to Reconciling.

7. Confirm Bills

Confirm is shown only when the bill status is Reconciling.

1. In the bill list, find the target bill.
2. Click Confirm in the Operation column.
3. The system opens a confirmation dialog.
4. Click Confirm.

After confirmation, the bill changes to Reconciled.

8. Void Bills

Void is shown only when the bill status is Unreconciled or Reconciling.

1. In the bill list, find the target bill.
2. Click Void in the Operation column.
3. The system opens a confirmation dialog.
4. Click Confirm.

After confirmation, the bill changes to Voided.

9. Export Bills

1. Select the bills you want to export.
2. Click Export.

If the current list is large, narrow the scope first, then select, then export.

10. Additional Notes

10.1 Reconciliation Status and Available Actions

• Unreconciled -> Reconciling
• Reconciling -> Reconciled
• Unreconciled or Reconciling -> Voided

After a bill becomes Reconciled or Voided, the current page no longer shows Review or Confirm.

10.2 Relationship Between Service Transactions and Accounts Receivable

• Service Transactions is the source of the charges.
• Accounts Receivable is the bill-level summary built from those charges.
• Click Bill Code to see which transactions are included in one bill.

If you need to explain why the charge exists, go back to Service Transactions to review the original charge records and expense details.

10.3 What Else You Can Review in Transaction Details

• The business-type cards can switch between Storage Rent, Inbound, Outbound, In-Warehouse, Work Order, Return, and Other.
• If you need one exact fee detail, click the Business Transaction code in the lower list to open Expense Details.

10.4 Rules for Generate and Export

• Customer, Billing Start, and Billing End are required when generating a bill.
• Warehouse is optional. Select it only when the bill should be limited to certain warehouses.
• You must select bills before export. If nothing is selected, the page does not export directly.

11. FAQ

Q1: When should I click Review?

A1: Click Review when the bill is still Unreconciled and is ready to enter the reconciliation stage.

Q2: Why can't I see Review or Confirm?

A2: These actions depend on the bill status. Review appears only for Unreconciled bills, and Confirm appears only for Reconciling bills.

Q3: Why doesn't Export download anything immediately?

A3: Accounts Receivable export requires you to select the target bills first. If nothing is selected, the page asks you to choose bills first.

Q4: Where can I review the details of one billed fee?

A4: Click Bill Code first to open Transaction Details, then click the Business Transaction code for that exact line to open Expense Details.

Q5: Do I have to select a warehouse when generating a bill?

A5: Not necessarily. Warehouse is used only to narrow the generation scope. If you want to generate bills by customer and billing period as a whole, you can leave it empty.