Perform Inventory Count

Updated: 2026-08-10

1. Scenario

Open GWMS-Warehouse Operations-Inventory Count to query count orders by warehouse, count order number, location, GSKU, and count status, then continue with creating count orders, adding count details, recording counted quantities, and synchronizing inventory.

It is suitable for full warehouse counts, location spot checks, SKU recounts, and follow-up verification after inventory discrepancies are found.

If you only need to review current stock, go to GWMS-Warehouse Operations-Inventory Management.

2. Query count orders

1. Open GWMS-Warehouse Operations-Inventory Count.
2. Enter the filters you need.
3. Click Search.
4. Click the target Cycle Count Order No. when you need to continue processing it.

3. View count details

1. Click the target Cycle Count Order No. in the list.
2. The Inventory Details panel opens on the right.
3. Review the count details, profit and loss quantity, and count status, then continue with adding details, recording counted quantities, or synchronizing inventory.

4. Create a count order

1. Click Add above the list.
2. Select Warehouse. Enter Remark when you need to explain the count scope.
3. Click Next Step.
4. Set the count scope by warehouse zone, location code, GSKU, customer, or latest count date.
5. Click Preview Inventory to confirm the inventory to be counted.
6. Click Submit.

After moving to the next step, set the count scope and preview the inventory result:

5. Add count details

1. Open Inventory Details for the target count order.
2. Click Add in the upper-right corner.
3. Filter inventory by warehouse zone, location code, GSKU, customer, or latest count date.
4. Click Preview Inventory to confirm the details you want to append.
5. Click Confirm.

6. Record counted quantities

1. Find the target detail line in Inventory Details.
2. Click Edit in the action column.
3. Enter the physical counted quantity in Counted Qty.
4. Enter Remark when additional explanation is needed.
5. Click Confirm.

After saving, the system calculates Profit and Loss Quantity automatically.

7. Synchronize inventory

1. Select the detail lines that need synchronization in Inventory Details.
2. Click Sync Inventory.
3. Click Confirm in the confirmation dialog.

After synchronization succeeds, the actual inventory is updated to the current count result.

8. Print count orders

1. Select the count orders you want to print in the list.
2. Click Print.
3. Choose the print method and print options as needed.
4. Click Confirm.

9. Export count data

1. Select the count orders you want to export in the list.
2. Click Export.

The export only includes the selected count orders.

10. Complete a count order

1. Find the target count order in the list.
2. Click Completed.
3. Click Confirm in the confirmation dialog.

11. Modify a count order

1. Click Edit on the target count order row.
2. Adjust Remark as needed.
3. Click Confirm.

12. Void a count order or count detail

Void the whole count order:

1. Find the target count order in the list.
2. Click Cancel on that row.
3. Click Confirm in the confirmation dialog.

Void a single count detail:

1. Open Inventory Details for the target count order.
2. Click Cancel on the target detail row.
3. Click Confirm in the confirmation dialog.

13. Additional notes

• When creating a count order or adding count details, select the warehouse scope first, then set at least one filter and click Preview Inventory.
• If warehouse zone, location code, GSKU, customer, or latest count date changes, preview again before submitting.
• Sync Inventory only works for details where counted quantities have been recorded and actual differences exist.
• Print and Export both run against the selected count orders.
• To trace inventory changes, continue to Inventory Log.

14. FAQ

Q1: Why can’t I submit the count order?

A1: When creating a count order or adding count details, you must set the scope first and click Preview Inventory. If you changed the filters, preview again before continuing.

Q2: Why does Sync Inventory say there is no data to synchronize?

A2: Common reasons are that no details are selected, counted quantities have not been recorded yet, or the selected detail does not have any profit or loss difference.

Q3: Why is there no result after printing or exporting?

A3: Both actions only work for selected count orders. Select the target rows in the list first, then continue.

Q4: Why can’t I see Edit, Cancel, or Completed?

A4: These actions are only available while the count order can still be processed. After the order status changes, the available actions in the list change as well.