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View Proxy Warehouse Logs in GWMS ​

Updated: 2026-06-04

1. Scenario ​

Proxy warehouse logs show the request and response records exchanged between GWMS and the proxy warehouse. They are primarily used by technical staff to troubleshoot issues and confirm:

  • Whether the request was sent successfully
  • Whether the sent content was correct
  • What error the proxy warehouse returned

Recommended usage:

  • Operations staff should first check Sync Tasks to understand task status
  • If a task has failed and you need to identify the specific error, then check the logs
  • Logs are mainly used by technical staff for API-level troubleshooting

2. View Logs ​

2.1 Open the Logs Page ​

Menu path: GWMS > Proxy Warehouse > Logs

The page supports the following search conditions:

  • 【System Name】: Select the proxy warehouse system
  • 【Business】: Select the operation type (push, cancel, query, etc.)
  • 【Business Keyword】: Enter an order number or SKU
  • 【Request URL】: Enter the API endpoint
  • 【Request Body】: Search request content
  • 【Response Body】: Search response content

Quick search tips:

  1. By order number: Enter the order number in 【Business Keyword】
  2. By error: Enter keywords like "失败" or "错误" in 【Response Body】
  3. By API: Enter the endpoint in 【Request URL】

2.2 View Log Details ​

Click the 【View】 button to see:

  • Request URL: the API endpoint called
  • Request Body: the full content sent
  • Response Body: the full content returned by the proxy warehouse

The system automatically formats JSON content for easier reading.

3. Common Questions ​

Q: What's the difference between Logs and Sync Tasks?

A:

  • Sync Tasks: shows business processing results (success / failure / waiting)
  • Logs: shows detailed API request and response content

Recommendation: check Sync Tasks first. If you need to pinpoint the exact error cause, then check Logs.

Q: Can't find any log records?

A:

  • Confirm whether the operation actually triggered a proxy warehouse request
  • Try searching by order number using 【Business Keyword】 first
  • Go to the Sync Tasks page to confirm whether a task was created

Q: The response body shows no obvious error, but the business failed?

A: The failure may have occurred in subsequent processing. Go to Sync Tasks and check the error message in the task details.

Q: How to narrow down too many log results?

A: Combine 【System Name】 + 【Business Keyword】, or 【Request URL】 + 【Business】. If results are still too many, add a created time range to narrow the scope.

Q: After reviewing logs, what should I do next?

A: If you have identified a configuration issue, return to Proxy Warehouse System to fix it. If you want to continue monitoring task results or re-execute, return to Sync Tasks to proceed.